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A Scientist's Take on the Princeton Facebook Paper

Spechler and Cannarella's paper predicting the death of Facebook has been taking a lot of flak. While I do think there are some issues applying their model to Facebook and MySpace, they're not the ones that most people are citing.

The most common complaint about the Princeton Facebook paper that I've seen is that Facebook is not a disease. Facebook may not be a disease, but that doesn't mean a model that describes how diseases spread isn't a good model for how Facebook spreads. Models based on the disease spread analogy have been used for decades in marketing. The famous "Bass Model" is just a relabeled disease model. Frank Bass's original paper has been cited thousands of times and was named one of the ten most influential papers in Management Science. While it's received its fair share of criticism, the entirety of The Tipping Point is based on the disease spread analogy. Gladwell even writes, "... ideas and behavior and messages and products sometimes behave just like outbreaks of infectious disease."

Interestingly, one of the major points of Spechler and Cannarela's paper is that online social networks do NOT spread just like a disease, that's why they had to modify the original SIR disease model in the first place. (See an explanation here.)

But, the critics have missed this point and are fixated on particulars of the disease analogy. For example, Lance Ulanoff at Mashable (who has one of the more evenhanded critiques) says, "How can you recover from a disease you never had?" He's referring to the fact that in Spechler and Cannarella's model, some people start off in the Recovered population before they've ever been infected. These are people who have never used Facebook and never will. It is a bit confusing that they're referred to as "recovered" in the paper, but if we just called them "people not using Facebook that never will in the future" that would solve the issue. Ulanoff has the same sort of quibble with the term recovery writing, "The impulse to leave a social network probably does spread like a virus. But I wouldn’t call it “recovery.” It's leaving that's the infection." Ok, fine, call it leaving, that doesn't change the model's predictions. Confusing terminology doesn't mean the model is wrong.

All of this brings up another interesting point, how could we test if the model is right? First off, this is a flawed question. To quote the statistician George E. P. Box, "... all models are wrong, but some are useful." Models, by definition, are simplified representations of the real world. In the process of simplification we leave things out that matter, but we try to make sure that we leave the most important stuff in, so that the model is still useful. Maps are a good analogy. Maps are simplified representations of geography. No map completely reproduces the land it represents, and different maps focus on different features. Topographic maps show elevation changes and road maps show highways. One kind is good for hiking the Appalachian trail, another is good for navigating from New York City to Boston. Models are the same — they leave out some details and focus on others so that we can have a useful understanding of the phenomenon in question. The SIR model, and Spechler and Cannarela's extension leave out all sorts of details of disease spread and the spread of social networks, but that doesn't mean they're not useful or they can't make accurate predictions.

myspace

Spechler and Cannarela fit their model to data on MySpace users (more specifically, Google searches for MySpace), and the model fits pretty well. But this is a low bar to pass. It just means that by changing the model parameters, we can make the adoption curve in the model match the same shape as the adoption curve in the data. Since both go up and then down, and there are enough model parameters so that we can change the speed of the up and down fairly precisely, it's not surprising that there are parameter values for which the two curves match pretty well.

There are two better ways that the model could be tested. The first method is easier, but it only tests the predictive power of the model, not how well it actually matches reality. For this test, Spechler and Cannarela could fit the model to data from the first few years of MySpace data, say from 2004 to 2007, and see how well it predicts MySpace's future decline.

The second test is a higher bar to clear, but provides real validation of the model. The model has several parameters — most importantly there is an "infectivity" parameter (β in the paper) and a recovery parameter (γ). These parameters could be estimated directly by estimating how often people contact each other with messages about these social networks and how likely it is for any given message to result in someone either adopting or disadopting use of the network. For diseases, this is what epidemiologists do. They measure how infectious a disease is and how long ti takes for someone to recover, on average. Put these two parameters together with how often people come into contact (where the definition of "contact" depends on the disease — what counts as a contact for the flu is different from HIV, for example), and you can predict how quickly a disease is likely to spread or die out. (Kate Winslet explains it all in this clip from Contagion.) So, you could estimate these parameters for Facebook and MySpace at the individual level, and then plug those parameters into the model and see if the resulting curves match the real aggregate adoption curves.

Collecting data on the individual model parameters is tough. Even for diseases, which are much simpler than social contagions, it takes lab experiments and lots of observation to estimate these parameters. But even if we knew the parameters, chances are the model wouldn't fit very well. There are a lot of things left out of this model (most notably in my opinion, competition from rival networks.)

Spechler and Cannarella's model is wrong, but not for the reasons most critics are giving. Is it useful? I think so, but not for predicting when Facebook will disappear. Instead it might better capture the end of the latest fashion trend or Justin Bieber fever. 

 

Visualizing Your Facebook Network with Gephi

This is a visualization of my own Facebook network that I made using the (free) software Gephi and the Facebook application netvizz.  Each node in the network is one of my Facebook friends, and two friends are connected to one another if they are Facebook friends with each other.  The size of the node corresponds to the "degree" of the node, which means how many connections it has.  In this case, that means how many of my Facebook friends that person is Facebook friends with.  (Note: I deleted the names from the nodes to protect my Facebook friends' privacy).

The colors of the nodes indicate communities of friends found using a clustering algorithm based on the "modularity" of the network.  Basically what the algorithm does is try to group the nodes into communities with lots of connections within each community and not too many connection between the communities.  Even though the algorithm doesn't know anything about my friends, other than the web of connections (it doesn't even know they're people), it does a good job of picking identifying groups of my friends that belong to the same communities in real life.  For example the purple cluster in the upper right are people I know from graduate school, the little green cluster in the lower right are people from the Northwestern Institute on Complex Systems.  The big bunch in the middle are people I know from high school, with the people from the band (or band groupies) in green on the right side.  My wife is the purple node that bridges the gap between my graduate school friends and my huh school friends.

We did this as an exercise in the Social Dynamics and Networks course that I teach at Kellogg.  If you want to see how you can map your network, you can find instructions on my Kellogg website here.

"I mourn the loss of thousands of precious lives ... "

There is a great story on the Atlantic’s website about a fake quotation that exploded on Facebook and Twitter after Osama Bin Laden’s death.  The quote, wrongly attributed to Martin Luther King Jr. is:

“I mourn the loss of thousands of precious lives, but I will not rejoice in the death of one, not even an enemy.”

The author of the article, Megan McArdle, traces the origins of the wrongly attributed quote to a facebook post from a 24 year old Penn State graduate student (check out the article for the fascinating story).  This brings up some interesting issues about rumors and social media.  An open question regarding information and the web, is whether technologies like social media and the Internet in general increase or decrease the prevalence of false information.  On the one hand, the “wisdom of the crowd” might be able to pick out the truth from falsehoods.  True statements will be repeated and spread, while false statements will be recognized by a great enough number of people to squelch them.  On the other hand, we know that systems like this with strong positive feedbacks can converge to suboptimal solutions.  If you think of retweeting some piece of information as like casting a vote that it is true, we might expect information cascades of the sort described theoretically by Bikhchandani et al..  In this case, two things seem to have happened.  Initially, there was a sort of information cascade that led to the spread of the quote.  Then it wasn’t the wisdom of the crowds that led to the squelching of the rumor, but the efforts of knowledgable individuals tracing the quotation back to the initial post.  What the Internet provided was a way to uncover the roots of the false information for those willing to take the time to look.

New York Times BITS Blog: Facebook Is Latest Rival to Groupon and LivingSocial

Facebook hopes to leverage its more than 600 million members and “ability to tap directly into the communications and activities of networks of friends” to cut into the business of successful coupon websites like Groupon and Living Social.
Read more here.